Reducing Queues for Community Mental Health Assessments in Devon by Simulating Queue-sharing Scenarios

Discrete Event Simulation

Community Mental Health

Appointment Scheduling

Authors

Affiliation

Mike Allen

PenCHORD

Martin Pitt

PenCHORD

Tom Monks

PenCHORD

In this project, a community mental health pathway was simulated to explore the impact of

reserving a certain proportion of appointments for people with higher severity
‘pooling’ clinics together to allow patients to choose from one of several possible clinics for their assessment appointment